Post Sales Administrator | City of London | Full-Time | Office-Based
We’re partnering with a highly reputable London-based firm specialising in luxury assets to find a Post Sales Administrator who will play a crucial role in ensuring the smooth and professional operation of their post-sale processes.
You will be taking charge of everything from CRM and client communication to payment reconciliation and compliance administration. You’ll be the go-to person for ensuring all processes run efficiently post-sale, contributing significantly to the company’s client experience and internal operations.
Role and responsibilities:
- Accounts receivable, taking payments via telephone.
- Handling inbound client communications (phone and email) with professionalism and care.
- Managing inboxes and dealing with client queries (post-sale, compliance, deposits, contracts).
- Overseeing CRM updates and ensuring accurate record-keeping of trades and contracts.
- Reconciling stock and ensuring data across systems (HubSpot, Plecto, etc.) is aligned.
- Coordinating daily sales team readiness (documents, payments, sheets, etc.).
- Managing physical and digital filing, booking meetings, arranging logistics, and other admin support.
Experience and expertise:
- Strong administrative background with experience in operations or client services.
- Background in financial services, luxury goods.
- Experience / educational background in Accounts Receivable / payment reconciliation.
- Comfortable with fast-paced environments and juggling multiple priorities.
- Highly organised with top-tier attention to detail.
- Tech-savvy – experienced with Microsoft Office and CRM tools (HubSpot/Salesforce).
- Friendly, articulate, and proactive in communication – both written and verbal.
This is an exciting time to join a growing business that blends tradition with innovation. You’ll be given real responsibility and the chance to make an impact, all while working with a passionate team in a dynamic and niche industry.
