Customer Service Executive
£27,000 – £30,000 + Bonus | Longfield, Kent | Hybrid – 3 days office, 2 days home
Are you a proactive and customer-focused professional with a passion for delivering exceptional service in a fast-paced, technical environment? We are working with a leading manufacturer that supplies cutting-edge safety systems across the UK – and they’re looking to expand their team with a Customer Service Executive.
The Role
- Acting as the first point of contact for a key group of business customers
- Coordinating fittings, quotes, returns, and contract rollouts
- Maintaining systems and CRM to keep all records up to date and accurate
- Working closely with internal departments (Sales, Engineering, Operations) and third parties to ensure smooth delivery of services
- Supporting the wider team with order processing, technical admin, and coordination
Essential Skillset
- At least 3 years’ experience in a customer service or account support role
- B2B experience is highly desirable
- Confidence using systems (Navision/CRM experience is ideal but not essential)
- Confidence using systems (Navision/CRM experience is ideal but not essential)
Package
- £27,000 – £30,000 per annum
- Annual bonus
- Hybrid working – 3 days in office, 2 days from home
- Monday – Friday – 8:30am – 5:30pm
