Service Administrator / Sevenoaks, Kent / £25,000 – £30,000
Overview:
My client, a leading SME in the Sevenoaks area, are looking for a Service Administrator to join their Aftersales team on a permanent basis.
Role & Responsibilities:
- Working in an Aftersales team of 4, you will be primarily responsible for taking customer calls regarding servicing of equipment and machinery
- Raising the job, ensuring the servicing is booked in
- Raising invoices for any work that has been completed
- Assist with daily service department needs
- Liaise with various teams across the business
- Make some outgoing calls to companies who may have lapsed and assess their needs
Essential Skills & Experience:
- 2+ years’ experience in a Customer Service or Aftersales role
- Confident using multiple internal systems
- Understanding of aftersales processes
- Great communication skills
- Import experience would be an advantage
Package:
- Salary of £25,000 – £30,000 (dependent on experience)
- Monday to Friday, 8am – 5:30pm
- Private healthcare
- Free parking
- Great offices and friendly office culture
