Customer Service Coordinator

  • Location: London
  • Type: Temporary
  • Payment: £30000 - 33000
  • Per: Hour
  • Role: Customer Service

Posted by : Margaret Hignell

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Customer Services Coordinator – Construction – London – 6 Month Contract

My client is a global leader in the construction and development industry and they are seeking a Customer Service Coordinator to join the team on an initial 6 month contract. In this role you will ensure customer is receiving a world class service post completion of their properties. They are seeking an experienced and passionate customer service coordinator who ideally has exposure to the construction industry.

Duties include:

  • Ensure an efficient pro-active service is provided to the customers, from completion through to the end of the warranty period.
  • Ensure compliance with Customer Service Department processes, procedures and reporting.
  • Builds and maintains effective relationships both internally and externally to form mutually beneficial relationships whilst developing skills to manage expectations.
  • Uphold organisations brand and assist in delivery of a quality product leading to positive customer satisfaction throughout.
  • Attend Customer Service meetings as and when required in order to acquire first-hand information and guidance from the build team.
  • Maintain all customer information, keeping records up to date
  • Produce reports to the Customer Service team.

Experience Required

  • Experienced in delivering exceptional customer service
  • Excellent administration skills
  • Construction experience is desirable but not essential
  • Highly organised and can work to deadlines

Apply for this role

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Customer Service

  • London
  • £30000 - 33000
  • Temporary
  • 02nd Feb