Customer Service Administrator

  • Location: Sevenoaks
  • Type: Permanent
  • Payment: £27000 - 32000
  • Per: Annum
  • Role: Customer Service

Posted by : Ollie Moore

Email : ollie.moore@insight-select.com

Service Administrator / Sevenoaks, Kent / £27,000-32,000
 
Overview:
My client, a leading SME in the Sevenoaks area, are looking for a Service Administrator to join their Aftersales team on a permanent basis.
 
Role & Responsibilities:

  • Working in an Aftersales team of 4, you will be primarily responsible for taking customer calls regarding servicing of equipment and machinery
  • Raising the job, ensuring the servicing is booked in
  • Raising invoices for any work that has been completed
  • Assist with daily service department needs
  • Liaise with various teams across the business
  • Make some outgoing calls to companies who may have lapsed and assess their needs

 
Essential Skills & Experience:

  • 2+ years’ experience in a Customer Service or Aftersales role
  • Confident using multiple internal systems
  • Understanding of aftersales processes
  • Great communication skills
  • Import experience would be an advantage

 
Package:

  • Salary of £27,000 – £32,000 (dependent on experience)
  • Monday to Friday, 8am – 5:30pm
  • Private healthcare
  • Free parking
  • Great offices and friendly office culture

Apply for this role

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